Incorrect plusnet line speed
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Re: Incorrect plusnet line speed
16-06-2021 10:36 AM
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Re: Incorrect plusnet line speed
16-06-2021 10:53 AM
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Thanks @Gandalf
I will leave it as 40/10 for now and see how it goes for next 4 weeks. Still awaiting a reply from the fault team in my ticket of the engineer note hopefully we wouldn't be charged £65. As the fault has resolved from the street and replaced dslam card at the cabinet and resetted DLM (open profile)
The line look more solid and stable now since engineer left yesterday after 4pm.
Re: Incorrect plusnet line speed
16-06-2021 10:57 AM
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Re: Incorrect plusnet line speed
16-06-2021 3:41 PM
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@Gandalf Could I have the final GEA Test to my ticket please. Thanks
Re: Incorrect plusnet line speed
16-06-2021 3:53 PM - edited 16-06-2021 3:54 PM
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Coming up for you below...
GEA Test Detail | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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^A phone line test's showing no issues
Re: Incorrect plusnet line speed
16-06-2021 4:01 PM
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Voice Line Test Result | Voice fault suspected - contact Voice CP to progress copper issue |
😲 hope the voice line is all passed?
The voice line still very quiet and all clear on 17070 option 2 (no noisey at all)
Re: Incorrect plusnet line speed
16-06-2021 4:05 PM
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@Gandalf wrote:^A phone line test's showing no issues
@goldenlady46 Yes it did
Re: Incorrect plusnet line speed
16-06-2021 4:08 PM
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Ah I miss tiny bit! Glad it all sorted now. That's a relief! Thanks @Gandalf @MatthewWheeler @adam945 @BD 😀
Re: Incorrect plusnet line speed
16-06-2021 4:10 PM
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