Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Incorrect bill
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Incorrect bill
Incorrect bill
10-10-2018 2:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Last month I renewed my contract, and was informed that my next payment would be £25, and would be the same amount going forward. My bill came out and it was for the old amount. The new price was not applied. how do i solve this please?
Message 1 of 2
(286 Views)
1 REPLY 1
Re: Incorrect bill
10-10-2018 3:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry to see your bill is wrong following renewing your contract.
I understand you've spoken with one of our support advisers and this should be resolved now?
Let us know if you need any further assistance.
Message 2 of 2
(256 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page