In praise of both Plusnet & BTOR.
My phone & internet went down about 15.30 on Friday, 30 Sep. I used my neighbour's connection to contact PN support via chat. My fault was identified & logged at 17.10. I also received a couple of text message updates over the weekend.
Great service all round, I'm absolutely delighted! Thank you all very much.
Re: In praise of both Plusnet & BTOR.
Yes it is nice when PN/BT actually get it right for a change , Unfortunately not the norm around here of late
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