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Impacted Line FTTC?

FIXED
Benwilliams
Hooked
Posts: 6
Fixes: 1
Registered: 21-03-2017

Impacted Line FTTC?

Can You test my line please 

7 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Impacted Line FTTC?

Our tests aren't showing any issues with your line and your speeds are where we'd expect them to be.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Benwilliams
Hooked
Posts: 6
Fixes: 1
Registered: 21-03-2017

Re: Impacted Line FTTC?

can i see the test please

Benwilliams
Hooked
Posts: 6
Fixes: 1
Registered: 21-03-2017

Re: Impacted Line FTTC?

GEA line test 

Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Impacted Line FTTC?

Here you go.

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0001
Description GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 27.6 Mbps
Upstream Speed 2.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Not Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Estimated Line Length In Metres 1036.3
Upstream Rate Assessment Very Good
Downstream Rate Assessment Reasonable
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-40M Downstream, Error Protection Off - 0.128M-2M Upstream, Error Protection Off
Time Stamp 2017-03-17T15:15:00
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Benwilliams
Hooked
Posts: 6
Fixes: 1
Registered: 21-03-2017

Re: Impacted Line FTTC?

ok can test my other account please [Removed] i just wanna check while im here thanks

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Impacted Line FTTC?

Your other line test is below

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0001
Description GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 64.6 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 554.0
Upstream Rate Assessment Very Good
Downstream Rate Assessment Good
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2017-03-09T12:15:00
Parameters MIN
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Benwilliams
Hooked
Posts: 6
Fixes: 1
Registered: 21-03-2017

Re: Impacted Line FTTC?

Fix

thanks for the help