cancel
Showing results for 
Search instead for 
Did you mean: 

IP profile drop

Krem
Grafter
Posts: 42
Thanks: 1
Registered: ‎22-12-2011

IP profile drop

Yesterday, I found that my IP profile dropped from 37mbps to 24mbps, thinking it was just a BT engineer mucking around with one of the hubs near by I thought nothing of it, today it's still at 24mbps and checking the forum it seems to be a wide spread issue atm, could you look into it and give it a little push? Smiley
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,977
Thanks: 579
Fixes: 219
Registered: ‎01-01-2012

Re: IP profile drop

Sorry to hear the speeds have dropped.
Unfortunately there isn't anything we can do remotely to increase it.
If you go through our troubleshooter below our faults team will look into it.
https://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team