Yesterday, I found that my IP profile dropped from 37mbps to 24mbps, thinking it was just a BT engineer mucking around with one of the hubs near by I thought nothing of it, today it's still at 24mbps and checking the forum it seems to be a wide spread issue atm, could you look into it and give it a little push?
Sorry to hear the speeds have dropped. Unfortunately there isn't anything we can do remotely to increase it. If you go through our troubleshooter below our faults team will look into it. https://faults.plus.net
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