Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
IP profile drop
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- IP profile drop
IP profile drop
19-03-2015 1:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yesterday, I found that my IP profile dropped from 37mbps to 24mbps, thinking it was just a BT engineer mucking around with one of the hubs near by I thought nothing of it, today it's still at 24mbps and checking the forum it seems to be a wide spread issue atm, could you look into it and give it a little push?
Message 1 of 2
(479 Views)
1 REPLY 1
Re: IP profile drop
19-03-2015 1:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry to hear the speeds have dropped.
Unfortunately there isn't anything we can do remotely to increase it.
If you go through our troubleshooter below our faults team will look into it.
https://faults.plus.net
Unfortunately there isn't anything we can do remotely to increase it.
If you go through our troubleshooter below our faults team will look into it.
https://faults.plus.net
Message 2 of 2
(301 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page