cancel
Showing results for 
Search instead for 
Did you mean: 

IP Profile d/s knocked down after copper fault repair

southerner
Aspiring Pro
Posts: 512
Thanks: 45
Fixes: 1
Registered: 27-11-2013

IP Profile d/s knocked down after copper fault repair

Just wondered why this has been knocked down from a regular 75M to 67M for me after a copper fault was resolved by OR (line completely cut off)? My max transmission rates still show ~90M d/s and ~30M upstream as they always used to so it doesn't make sense to me. Have OR moved me to another cab port that only supports up to 67M d/s as they did in the past?

1 REPLY
pyarwood
Hooked
Posts: 8
Thanks: 1
Registered: 17-07-2014

Re: IP Profile d/s knocked down after copper fault repair

I would contact plusnet tell them you had a fault which is now resolved but your speed is still slow

they should reset the DRM and allow it to get you the highest speed