cancel
Showing results for 
Search instead for 
Did you mean: 

IP Profile Reset

onedoc1
Hooked
Posts: 9
Registered: ‎22-03-2016

IP Profile Reset

Hi,
can someone please reset my ip profile back to 60mpbs as it has changed to 51mbps... and my speed has gone down to just over 47mbps where i was getting around 57mbps before.

Thanks
4 REPLIES 4
onedoc1
Hooked
Posts: 9
Registered: ‎22-03-2016

Re: IP Profile Reset

Moderator's note by Dick (Strat): Post removed as bumping is against the Forum Rules.

Mook
Seasoned Champion
Posts: 1,266
Thanks: 872
Fixes: 9
Registered: ‎27-12-2019

Re: IP Profile Reset

The staff that monitor the boards may not be available at weekends, so it might be quicker to call in.

onedoc1
Hooked
Posts: 9
Registered: ‎22-03-2016

Re: IP Profile Reset

ok thanks
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: IP Profile Reset

Apologies for the delay. I've taken a look at your account and things appear to have moved on.

 

Whilst there is a potential High Resistance issue on the line, your sync rate has gone up to just under 60Mbps (not banded).

 

I'd not making any changes at the current time and  just assess the line over the coming days.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team