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IP Profile Lower than Sync speed

Lynsey
Dabbler
Posts: 10
Registered: ‎19-09-2017

IP Profile Lower than Sync speed

Hi,

I've been monitoring my stats lately and have noticed that my sync speed has been slowly increasing over the last couple of days, however my actual download speed has stayed static.

 

I cannot seem to get much higher than 58 Mbps.

I've pasted my stats below, as you can see the downstream is over 65 Mbps. Previously (for over 60 days) it was under 60 Mbps. I can see that my line has been retrained and G.INP is now active.

 

Why would by line speed be capped or am I missing something here?

 

A BT Wholesale speed test says:

 

 Download speedachieved during the test was - 58.07 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-60.01 Mbps .
 Additional Information:
 IP Profile for your line is - 60.01 Mbps

 

 > xdslctl info --stats
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    1
Last initialization procedure status:   0
Max:    Upstream rate = 20406 Kbps, Downstream rate = 65839 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 65522 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        5.4             6.5
Attn(dB):        18.2            0.0
Pwr(dBm):        13.7            7.4

                        VDSL2 framing
                        Bearer 0
MSGc:           -6              26
B:              243             237
M:              1               1
T:              0               45
R:              10              16
S:              0.0000          0.3782
L:              17136           5373
D:              8               1
I:              254             127
N:              254             254
Q:              8               0
V:              0               0
RxQueue:                72              0
TxQueue:                18              0
G.INP Framing:          18              0
G.INP lookback:         18              0
RRC bits:               0               24
                        Bearer 1
MSGc:           154             -6
B:              0               0
M:              2               0
T:              2               0
R:              16              0
S:              6.4000          0.0000
L:              40              0
D:              3               0
I:              32              0
N:              32              0
Q:              0               0
V:              0               0
RxQueue:                0               0
TxQueue:                0               0
G.INP Framing:          0               0
G.INP lookback:         0               0
RRC bits:               0               0

                        Counters
                        Bearer 0
OHF:            0               1521413
OHFErr:         0               0
RS:             781022328               1070033
RSCorr:         4005            29
RSUnCorr:       0               0
                        Bearer 1
OHF:            1447159         0
OHFErr:         0               0
RS:             14470973                0
RSCorr:         6               0
RSUnCorr:       0               0

                        Retransmit Counters
rtx_tx:         370             0
rtx_c:          375             0
rtx_uc:         37072           0

                        G.INP Counters
LEFTRS:         10              0
minEFTR:        65515           0
errFreeBits:    378403894               0

                        Bearer 0
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    2928957417              0
Data Cells:     38958651                0
Drop Cells:     0
Bit Errors:     0               0

                        Bearer 1
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    0               0
Data Cells:     0               0
Drop Cells:     0
Bit Errors:     0               0

ES:             5740            142
SES:            28              0
UAS:            108             86
AS:             23249

                        Bearer 0
INP:            50.00           0.00
INPRein:        1.00            0.00
delay:          0               0
PER:            0.00            4.27
OR:             0.01            59.93
AgR:            65589.20        20059.81

                        Bearer 1
INP:            4.50            0.00
INPRein:        4.50            0.00
delay:          3               0
PER:            16.06           0.01
OR:             79.68           0.01
AgR:            79.68   0.01

Bitswap:        12/12           1/1

Total time = 67 days 7 hours 56 min 32 sec
FEC:            8552            172
CRC:            552             7
ES:             5740            142
SES:            28              0
UAS:            108             86
LOS:            2               0
LOF:            12              0
LOM:            0               0
Latest 15 minutes time = 11 min 32 sec
FEC:            103             0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            150             2
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 7 hours 56 min 32 sec
FEC:            6349            33
CRC:            552             0
ES:             11              0
SES:            11              0
UAS:            39              28
LOS:            1               0
LOF:            4               0
LOM:            0               0
Previous 1 day time = 24 hours 0 sec
FEC:            1093            56
CRC:            0               4
ES:             0               4
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 6 hours 27 min 29 sec
FEC:            4005            29
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
NTR: mipsCntAtNtr=0 ncoCntAtNtr=0

3 REPLIES
Community Veteran
Posts: 5,183
Thanks: 486
Fixes: 21
Registered: ‎10-06-2010

Re: IP Profile Lower than Sync speed

The download speed looks about right for the downstream line rate (sync speed). The stats look like it's on a "Retransmission High" profile, which results in an IP Profile of about 91% of the line rate.

Lynsey
Dabbler
Posts: 10
Registered: ‎19-09-2017

Re: IP Profile Lower than Sync speed

Here are my stats today, snr as lowered and downstream rate has increased, but ip profile is the same.

I'm guessing that were my line didn't have g.inp activated for a few months, it's since enabled and my line is being retrained. It looks like dlm has disconnected my line about 5 times or so since.

Hopefully, my ip profile will update soon, any ideas how long? Even if it's still 91% of the line rate that would make it 65439kbps.

 

xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    1
Last initialization procedure status:   0
Max:    Upstream rate = 20406 Kbps, Downstream rate = 72461 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 71911 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        3.4             6.5
Attn(dB):        18.2            0.0
Pwr(dBm):        13.7            7.4

                        VDSL2 framing
                        Bearer 0
MSGc:           -6              26
B:              243             237
M:              1               1
T:              0               45
R:              10              16
S:              0.0000          0.3782
L:              18807           5373
D:              8               1
I:              254             127
N:              254             254
Q:              8               0
V:              0               0
RxQueue:                80              0
TxQueue:                20              0
G.INP Framing:          18              0
G.INP lookback:         20              0
RRC bits:               0               24
                        Bearer 1
MSGc:           154             -6
B:              0               0
M:              2               0
T:              2               0
R:              16              0
S:              6.4000          0.0000
L:              40              0
D:              3               0
I:              32              0
N:              32              0
Q:              0               0
V:              0               0
RxQueue:                0               0
TxQueue:                0               0
G.INP Framing:          0               0
G.INP lookback:         0               0
RRC bits:               0               0

                        Counters
                        Bearer 0
OHF:            0               1979732
OHFErr:         0               0
RS:             310472512               3167453
RSCorr:         27271           11
RSUnCorr:       0               0
                        Bearer 1
OHF:            524202          0
OHFErr:         0               0
RS:             5241401         0
RSCorr:         4               0
RSUnCorr:       0               0

                        Retransmit Counters
rtx_tx:         1348            0
rtx_c:          1324            0
rtx_uc:         116870          0

                        G.INP Counters
LEFTRS:         30              0
minEFTR:        71910           0
errFreeBits:    1541544382              0

                        Bearer 0
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    1164409557              0
Data Cells:     2892478         0
Drop Cells:     0
Bit Errors:     0               0

                        Bearer 1
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    0               0
Data Cells:     0               0
Drop Cells:     0
Bit Errors:     0               0

ES:             5760            155
SES:            48              0
UAS:            184             142
AS:             8422

                        Bearer 0
INP:            50.00           0.00
INPRein:        1.00            0.00
delay:          0               0
PER:            0.00            4.27
OR:             0.01            59.93
AgR:            71985.07        20059.81

                        Bearer 1
INP:            4.50            0.00
INPRein:        4.50            0.00
delay:          3               0
PER:            16.06           0.01
OR:             79.68           0.01
AgR:            79.68   0.01

Bitswap:        272/272         11/11

Total time = 70 days 22 hours 1 min 46 sec
FEC:            576629          476
CRC:            1641            20
ES:             5760            155
SES:            48              0
UAS:            184             142
LOS:            4               0
LOF:            27              0
LOM:            0               0
Latest 15 minutes time = 1 min 46 sec
FEC:            470             0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            3682            0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 22 hours 1 min 46 sec
FEC:            185067          58
CRC:            546             2
ES:             10              2
SES:            10              0
UAS:            38              28
LOS:            1               0
LOF:            7               0
LOM:            0               0
Previous 1 day time = 24 hours 0 sec
FEC:            49621           114
CRC:            0               5
ES:             0               5
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 2 hours 20 min 21 sec
FEC:            27271           11
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
NTR: mipsCntAtNtr=0 ncoCntAtNtr=0

Plusnet Help Team
Plusnet Help Team
Posts: 9,513
Thanks: 3,067
Fixes: 482
Registered: ‎21-04-2017

Re: IP Profile Lower than Sync speed

Hi there.

There doesn't seem to be anything our side that will cap your throughput.

It's likely just the IP profile, but it isn't something we've got any control over I'm afraid.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team