I want my fibre broadband asap

[#1]

informed the move 2 weeks in advance, i.e. 12th Oct that the move will take place on the 26th Oct. I still can't get my broadband after 5 days I have moved, now need further 7 days, why and what is this? This is totally not acceptable.

[#2]

Hi there,

I'm sincerely sorry to hear about the delays of your broadband order.

I have left a ticket on your account with further information. You can view this here

Should you have any further questions, please get in touch.

Thank you,

Aisha