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I'm paying £19.99 for a package that cost £14.99 ???
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Re: I'm paying £19.99 for a package that cost £14.99 ???
04-02-2016 1:39 PM
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But the IP profiles are as they will clearly indicate whether the customer is on 80/20 or 40/2
Message 16 of 20
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Re: I'm paying £19.99 for a package that cost £14.99 ???
04-02-2016 1:43 PM
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They are on 80/20. They have been on 80/20 since signing up, no changes have been made to their account.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 17 of 20
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Re: I'm paying £19.99 for a package that cost £14.99 ???
04-02-2016 2:09 PM
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Quote from: lxkid , I might be mistaken tho.
So today I'm get 38 down and 1.9 up ....
Confused.
Are you using a wired or wireless connection?
Sorry thought that was a speed test lxkid please can you do some speed tests
Message 18 of 20
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Re: I'm paying £19.99 for a package that cost £14.99 ???
04-02-2016 2:13 PM
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I think that's more what they were told on the phone, rather than the speeds they are actually getting.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 19 of 20
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Re: I'm paying £19.99 for a package that cost £14.99 ???
04-02-2016 2:16 PM
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Yes Chris - sorry - You were too quick for me I had just spotted it and tried to change my post crossout didnt work - I will have another go
Message 20 of 20
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