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I keep getting asked to sign in to the hub manager everytime.

FIXED
Dannzann
Newbie
Posts: 3
Fixes: 1
Registered: ‎16-03-2021

I keep getting asked to sign in to the hub manager everytime.

Hi, i got my fibre installed yesterday and iv not been able to connect longer than a few minutes. It connects to the internet, but you cant use it as it says I need to sign into the hub manager. Iv done this multiple times and resetting the modem. Nothing seems to work. Hoping someone can help me out as I really need internet for my job.
Thank you.
Tags (1)
2 REPLIES 2
Dannzann
Newbie
Posts: 3
Fixes: 1
Registered: ‎16-03-2021

Re: I keep getting asked to sign in to the hub manager everytime.

Also it says I should have 55+ mbps and I'm getting 4mbs when I check the speed. So something is definitely wrong.
Dannzann
Newbie
Posts: 3
Fixes: 1
Registered: ‎16-03-2021

Re: I keep getting asked to sign in to the hub manager everytime.

Fix
Sorry, it ended up being that I was signed into the hub as the setup user instead my own.