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Huge numbers of CRC errors in small time periods

sspen63
Dabbler
Posts: 20
Registered: ‎12-06-2015

Huge numbers of CRC errors in small time periods

Just had 36000 CRC errors in a small space of time which caused a disconnect from game server. Is the heat affecting lines or something or is there a fault on my line.
6 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,982
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: Huge numbers of CRC errors in small time periods

There's various causes for what it could be from electrical interference to the weather.
Have the errors settled down?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
sspen63
Dabbler
Posts: 20
Registered: ‎12-06-2015

Re: Huge numbers of CRC errors in small time periods

44,000 in 6 hours uptime.
sspen63
Dabbler
Posts: 20
Registered: ‎12-06-2015

Re: Huge numbers of CRC errors in small time periods

Back with a vengeance again today, this morning I had 3000 errors, now I have 165,000. When the spikes occur in the thousands my connection drops for 10-15 seconds before coming back around. Something is majorly wrong somewhere as I never had this issue in 3+ years on BT Infinity...
sspen63
Dabbler
Posts: 20
Registered: ‎12-06-2015

Re: Huge numbers of CRC errors in small time periods

I'm now at 261,000 CRC down errors in just a 2 day period. Nothing in the household has changed to cause interference between the time I was with BT and now with plusnet.
The engineer who came out said something about the telephone line should be replaced but after testing it he didn't think it needed replacing, maybe he just couldn't be bothered?
The spikes occur in thousands and are causing the connection to lag out for 10-20 seconds when they happen which is very annoying if you're streaming anything or gaming.
sspen63
Dabbler
Posts: 20
Registered: ‎12-06-2015

Re: Huge numbers of CRC errors in small time periods

Ignore
sspen63
Dabbler
Posts: 20
Registered: ‎12-06-2015

Re: Huge numbers of CRC errors in small time periods

TBB graph after trying a reboot.

I'm guessing nothing can be done about this as it seems nobody wants to reply?
Gaming with this constant packet loss is as you can guess, rather annoying.