Hub1 keeps disconnecting

[#1]

Got fibre a few weeks ago, and connection has been rock solid.

Since thunder and lightening storm the other night, the hub1 keeps disconnecting, sometimes after 5 minutes, sometimes after an hour.

Is this a problem with the hub1 or a problem at the exchange / cabinet.

Nothing else has chnaged in the house, and the internet has become unusable.

[#2]

I'm just running a few tests on your line.

[edit]

It certainly is dropping. Based on the info I'm going to send you a new Hub One just to be on the safe side.

[#3]

Thanks, once the new hub1 arrives i will let you know how things go

[#4]

Hub1 replacement plugged in, but still keep getting disconnected. Anything else i need to check ?