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Hub one upgrade?

Posts: 1
Registered: ‎03-09-2017

Hub one upgrade?

I upgraded to Fibre last year but didn't get the new Hub One router sent out. I'm looking to use the 5gz band setting which I can't find on my old 5704n router... anyone know if it's possible to get an updated model sent out to me?

Aspiring Pro
Posts: 456
Thanks: 61
Registered: ‎03-08-2012

Re: Hub one upgrade?

It's quite possible PN will send you a Hub One for the cost of postage but you will probably have to agree to a further minimum term for that to happen.


Plusnet Help Team
Plusnet Help Team
Posts: 9,977
Thanks: 3,167
Fixes: 504
Registered: ‎21-04-2017

Re: Hub one upgrade?

Hello there.


If you contact our Customer Options Team on 0800 013 2632 we'll see what we can do for you.


If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team