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Hub one upgrade?

Kobrin
Newbie
Posts: 1
Registered: ‎03-09-2017

Hub one upgrade?

I upgraded to Fibre last year but didn't get the new Hub One router sent out. I'm looking to use the 5gz band setting which I can't find on my old 5704n router... anyone know if it's possible to get an updated model sent out to me?

Thanks!
2 REPLIES 2
newagetraveller
Pro
Posts: 691
Thanks: 144
Fixes: 2
Registered: ‎03-08-2012

Re: Hub one upgrade?

It's quite possible PN will send you a Hub One for the cost of postage but you will probably have to agree to a further minimum term for that to happen.

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Hub one upgrade?

Hello there.

 

If you contact our Customer Options Team on 0800 013 2632 we'll see what we can do for you.


Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet