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Hub one makes werid noise and speed dropped dramatically

MrCerberlus
Newbie
Posts: 1
Registered: 26-11-2016

Hub one makes werid noise and speed dropped dramatically

Received my hub one a few weeks ago and at first it was great, I received the speed I was guaranteed, around 68mb.

then a week ago the speed has dropped down to 10-20mb and the router is making a high pitch noise. 

 

Any ideas? Surely this isn't normal. 

2 REPLIES
geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: 20-08-2016

Re: Hub one makes werid noise and speed dropped dramatically

If the weird noise occurs when the router is in use it's probably the 5GHZ channel it has a tendency to make this noise.

James

Plusnet Help Team
Plusnet Help Team
Posts: 5,423
Thanks: 503
Fixes: 187
Registered: 01-01-2012

Re: Hub one makes werid noise and speed dropped dramatically

If you can raise this here we can get this looked into.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team