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Hub One Firmware not updated

Posts: 8
Registered: ‎10-09-2017

Hub One Firmware not updated

We seem to be having connection issues in the house on wifi to the Hub One. My son especially constantly complains about disconnects to the wifi.  


We have a Hub One with the following status at the bottom of the config page. Which hasn't changed since we got it about 18 months ago.


Plusnet Hub One | Software version | Last updated Unknown


Technical details below if this helps. Anything I need to be concerned about?

 Product name: Plusnet Hub
2. Serial number: +081441+NQ52925972
3. Firmware version: Software version Last updated Unknown
4. Board version: Plusnet Hub One
5. DSL uptime: 3 days, 13:30:54
6. Data rate: 2000 / 32397
7. Maximum data rate: 7401 / 38629
8. Noise margin: 15.8 / 6.9
9. Line attenuation: 25.9 / 26.0
10. Signal attenuation: 25.9 / 23.3
11. Data sent/received: 21.1 GB / 42.5 GB
12. Broadband username:  
13. 2.4 GHz Wireless network/SSID: Cuthbert
14. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 300 Mb/s))
15. 2.4 GHz Wireless security: WPA2
16. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
17. 5 GHz Wireless network/SSID: Cuthbert
18. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
19. 5 GHz Wireless security: WPA2
20. 5 GHz Wireless channel: Automatic (Smart Wireless)
21. Firewall: Default
22. MAC Address: a0:1b:29:66:7a:5e
23. Modulation: G.993.2 Annex B
24. Software variant: AA
25. Boot loader: 1.0.0


Should it not automatically update to newer versions?  Is there a way to force a firmware update if it could help with wifi stability?


Thanks in advance.

Moderator's note by Mike (Mav): Post released from Spam Filter.

Posts: 18,788
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Re: Hub One Firmware not updated

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