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How to page down webmail

FIXED
Weystoner1
Hooked
Posts: 9
Thanks: 3
Registered: ‎07-07-2016

How to page down webmail

Please help - I have gone over my mailbox size limit and have to delete emails.  I want to target unwanted emails but I can't find how to page up or down my email list in webmail  (I'm on IMAP and can't permanently delete from my local server).  The scroll wheel, up/down keys and page up/down keys all just move approximately one and a half pages of emails, obviously not enough for me to find the ones out of the total of the nearly three thousand that I want to delete. 

All help most gratefully received.

7 REPLIES 7
Plusnet Help Team
Plusnet Help Team
Posts: 1,863
Thanks: 353
Fixes: 72
Registered: ‎11-01-2018

Re: How to page down webmail

 

Hi @Weystoner1,

 

I don't think you can scroll in the way that you're describing - however, the headers/arrows at the top of the email page will allow you to "sort" by size/date etc if this helps?

 

If you're running out of space, I would recommend sorting via largest email size first and targeting the emails that are using the most space.

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
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RPMozley
Pro
Posts: 1,160
Thanks: 33
Fixes: 7
Registered: ‎04-11-2011

Re: How to page down webmail

Fix
You can change how many emails to display on a single page in the settings.
Click on settings, then in Section select Mailbox view. Just change the number in “rows per page” to whatever you think you need (try to keep it below 200 as it might slow down the loading time).
To get to other pages click the “play” icon next to the message total, which appears bottom right of the window.
That's RPM to you!!
Weystoner1
Hooked
Posts: 9
Thanks: 3
Registered: ‎07-07-2016

Re: How to page down webmail

Thanks Randall, but I've already sorted by size and deleted the largest emails.  I now want to target emails from specific sources, so I need to sort alphabetically; obviously Facebook (for instance) is not going to be on the top page.

Weystoner1
Hooked
Posts: 9
Thanks: 3
Registered: ‎07-07-2016

Re: How to page down webmail

Thanks for the tip re page size RPM.  However, I can't find a 'play' icon bottom right or anywhere else.

Hang on, just found it: the icon doesn't show up, but I passed the mouse over the area to the right of the total and the cursor arrow changed to a pointing finger.  No idea why the icon is hidden, but you obviously have hidden talents (arf arf)!  Many thanks.  

RPMozley
Pro
Posts: 1,160
Thanks: 33
Fixes: 7
Registered: ‎04-11-2011

Re: How to page down webmail

That’s good you found it if it’s hidden for you. It really should be there and the back page too (just to the left of the message count). Either it is not loading the icons properly or something in your browser is blocking it.
That's RPM to you!!
Weystoner1
Hooked
Posts: 9
Thanks: 3
Registered: ‎07-07-2016

Re: How to page down webmail

It's probably the browser: I'm still using Explorer for my PlusNet login (don't ask).  I'll change today to Edge and see what happens.

Weystoner1
Hooked
Posts: 9
Thanks: 3
Registered: ‎07-07-2016

Re: How to page down webmail

Arrows show up on Edge - many thanks for your help.