How much time Plusnet need to active internet ?

[#1]

I ordered broadband from Plusnet 29/11/2016 and still not have it I losing my patience.
Date:

29/11/2016 - First Payment ~150 * entire year prepayment for line rental to save money
7/12/2016 - Received modem
4/1/2017 - I received email about Line activation still no internet.
5/1/2017 waited 24H still notching  I I contacted Plus-net via Customer Services about issue

8/1/2017 3 days pass and still no answer....

[#2]

ok faulty main socket on extension test socket working

[img]http://www.speedtest.net/result/5952105774.png[/img]

http://www.speedtest.net/my-result/5952105774

eh slower and more expensive compared to my old internet back in Poland

http://www.speedtest.net/my-result/5952109872

[#3]

Glad that it's working again.

http://www.speedtest.net/my-result/5952105774 - these are close to what I'd expect from the package you've signed up to.