How long until I get full speed?
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How long until I get full speed?
02-05-2015 11:27 AM
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Re: How long until I get full speed?
02-05-2015 11:31 AM
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Re: How long until I get full speed?
02-05-2015 11:37 AM
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Re: How long until I get full speed?
02-05-2015 11:46 AM
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Re: How long until I get full speed?
02-05-2015 11:47 AM
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I suggest either call in or use the chat option
Are you testing the speed wired or wireless as the profile doesn't explain the rotten test results
You also need to take the further diagnostics option to get a bit more information
Re: How long until I get full speed?
02-05-2015 12:05 PM
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When running further diagnostics the other attachment comes up. I'm not too technical...
Re: How long until I get full speed?
02-05-2015 12:09 PM
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The upload is now where it should be and the download is restricted by the Plusnet profile as suggested earlier
Regarding rubbish speeds on wireless - there are several possible reasons for this - how far was the computer from the router when using wireless and how many/type of walls were inbetween
Re: How long until I get full speed?
02-05-2015 12:11 PM
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Couldn't be any closer to the router if I tried, got it sat on my knee whilst sorting it out.
When they say about 10 days until full speed, is this usually the case?
Re: How long until I get full speed?
02-05-2015 12:19 PM
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can you try changing the wireless channels and see if it helps
Re: How long until I get full speed?
02-05-2015 12:23 PM
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In terms of changing the routers channel, is there one that works best?
Wifi connection returns the below results...any suggestions?
Re: How long until I get full speed?
02-05-2015 12:32 PM
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Re: How long until I get full speed?
02-05-2015 1:10 PM
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- Re: How long until I get full speed?