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How long does it take to get an appointment with a BT engineer?

2010dsc
Grafter
Posts: 34
Registered: 07-01-2014

How long does it take to get an appointment with a BT engineer?

I was asked to supply three time slots for a BT engineer to visit and sort out the problem I've had since 28th August.  I gave that info. immediately, on the 7th sept.  Since then, nothing, total silence.  Does it normally take a long time just to get the appt. date, never mind the actual visit.