cancel
Showing results for 
Search instead for 
Did you mean: 

How long does it take to active Fibre?

Highlighted
chenh02
Newbie
Posts: 1
Registered: a month ago

How long does it take to active Fibre?

I have been wait the fibre to be activated for 3 weeks.

 

One month is about to pass, will I get a refund for the first month payment?

 

I do not even have a landline so basically I do not need it.

 

Best regards.

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 560
Thanks: 63
Fixes: 25
Registered: ‎06-08-2018

Re: How long does it take to active Fibre?

Good afternoon @chenh02,

A warm welcome to the Plusnet and the community forums!

 

I am sorry to hear your services are delayed and I apologise for the inconvenience caused.

I have checked over your account and created a ticket with further information here.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team