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a month ago
I have been wait the fibre to be activated for 3 weeks.
One month is about to pass, will I get a refund for the first month payment?
I do not even have a landline so basically I do not need it.
4 weeks ago
Good afternoon @chenh02,
A warm welcome to the Plusnet and the community forums!
I am sorry to hear your services are delayed and I apologise for the inconvenience caused.
I have checked over your account and created a ticket with further information here.