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How long before Plusnet profile matches BT?

AshPowell
Grafter
Posts: 46
Registered: 28-05-2015

How long before Plusnet profile matches BT?

Atm by Plusnet profile is about 6Mb behind BTs IP profile.. BT at 51 and plusnet at 45
6 REPLIES
jafreer
Rising Star
Posts: 823
Thanks: 46
Registered: 13-10-2012

Re: How long before Plusnet profile matches BT?

The PN profile is supposed to be updated a few times a day I think. From my experience, it has nearly always updated the day after any change, if not sooner.
AshPowell
Grafter
Posts: 46
Registered: 28-05-2015

Re: How long before Plusnet profile matches BT?

ok cheers Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 4,770
Thanks: 345
Fixes: 136
Registered: 01-01-2012

Re: How long before Plusnet profile matches BT?

@AshPowell
It looks like its caught up now?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
AshPowell
Grafter
Posts: 46
Registered: 28-05-2015

Re: How long before Plusnet profile matches BT?

yes mate cheers.. well matching BTs at least.. neither are accurate :/ 48 instead of 52.. but near enough Smiley
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Re: How long before Plusnet profile matches BT?

Two days ago you said the BT one was 51. Now you say 52, and the Plusnet 48 suggests that has been updated by one around 48.
Are you turning the modem off at night, or re-sync'ing it now and then, or is the connection going down occasionally? If the latter, there may be something needs looking at.
AshPowell
Grafter
Posts: 46
Registered: 28-05-2015

Re: How long before Plusnet profile matches BT?

I had G.INP enabled, then current router/modem settings weren't suitable, so I adjusted, so yeah there has been reconnects.
Pulled the dsl cable earlier too instead of a cat cable, so synced again since the post even higher @ 53.7.. but line is perfectly stable, just wondered how long it takes for Plusnet profile to catch up with BT's