cancel
Showing results for 
Search instead for 
Did you mean: 

How informative or not is this message from SuperfastCymru Web site

dvvrue95
Grafter
Posts: 138
Registered: ‎17-08-2007

How informative or not is this message from SuperfastCymru Web site

Found today when checking on FTTP upgrades in my area :-

"You are connected to cabinet number 3 on  the Bow Street exchange which is a due to be upgraded by the end of Now."[/color]
When I subsequently spoke to Plusnet Customer Service they advised me that according to the BT online checker there was no upgrade work planned
on Cabinet 3 despite there being a nice shiny label on the BT FTTP cabinet proclaiming Fibre has arrived.
Cheesy  Grin
7 REPLIES
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: How informative or not is this message from SuperfastCymru Web site

Cabinet 3 went live for FTTC in Jan.
A small number of people on exchange only lines and Cabinet 2 were due to get FTTP.
What does it say on the DSL Checker for your number http://www.dslchecker.bt.com/ ? If your estimates are below 2Mbps, you won't be able to get FTTC.
dvvrue95
Grafter
Posts: 138
Registered: ‎17-08-2007

Re: How informative or not is this message from SuperfastCymru Web site

Hi AndyH,
dslchecker reports :-
Downstream Line Rate WBC ADSL2+ upto 1
Downstream Range 1 to 3.5
incidentally my router is currently synching at 2.1M
Undecided
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: How informative or not is this message from SuperfastCymru Web site

Which cabinet does it say on the DSL Checker at the top?
Edit: Here is Cabinet 3 btw - https://www.google.co.uk/maps/@52.437647,-3.998532,3a,37.5y,143.47h,74.72t/data=!3m4!1e1!3m2!1sVbOya...
You might be able to use it to see how far you are from the cabinet.
dvvrue95
Grafter
Posts: 138
Registered: ‎17-08-2007

Re: How informative or not is this message from SuperfastCymru Web site

AndyH,
Cabinet 3.
according to the Kitz ADSL line and exchange checker I get a distance of
approx 6.9km from the exchange. So I would guess that I am about 3 km from cabinet 3.
Cool
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: How informative or not is this message from SuperfastCymru Web site

Unfortunately it looks like you're too far from the cabinet to receive FTTC.
dvvrue95
Grafter
Posts: 138
Registered: ‎17-08-2007

Re: How informative or not is this message from SuperfastCymru Web site

OK,
In my opening posting I incorrectly referred to FTTP rather than FTTC .
So how do I go about getting FTTP?
Sad
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: How informative or not is this message from SuperfastCymru Web site

Unfortunately, FTTP isn't an option if you're on a FTTC cabinet.
I would raise it with your local council/MP/newspaper etc. to put pressure on Superfast Cymru to look at funding some kind of next generation access.