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How do I view previous months usage?

Havel
Grafter
Posts: 47
Thanks: 7
Registered: 24-07-2013

How do I view previous months usage?

When I try to view my data usage it tells me there's no data because it's a new month. I don't want to see this month's usage, I want to see last month etc. Where can I see this info?

6 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 39
Thanks: 17
Registered: 20-12-2013

Re: How do I view previous months usage?

Hi,

 

Sorry to hear you are having issues viewing your usage.

 

Unfortunately for some accounts at present there is a known issue viewing usage. I am unsure at this time what time frame for a fix.

 

I can send you your usage if you would like. Please PM me your username and the date range you want usage for and I will put send this to you via the ticket system tomorrow.

Cheers 

Pete

 Peter Birt
 Plusnet Support Team
Community Veteran
Posts: 1,445
Thanks: 231
Fixes: 31
Registered: 13-08-2015

Re: How do I view previous months usage?

Or you could click on the usage history button if you have not been affected - got to be worth a try?

Browni
Aspiring Hero
Posts: 2,178
Thanks: 746
Fixes: 45
Registered: 02-03-2016

Re: How do I view previous months usage?

@Mustrum unfortunately that doesn't work for those affected (me for exampleWink)

viewusage.PNG

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Community Veteran
Posts: 1,445
Thanks: 231
Fixes: 31
Registered: 13-08-2015

Re: How do I view previous months usage?

@Browni yes, I too am affected, but only in the last week or so, maybe the OP is affected, or maybe they just don't know about the link I shared - just trying to cut down options. Mind you, being on an unlimited package, I don't look at it too often!

Plusnet Staff
Plusnet Staff
Posts: 39
Thanks: 17
Registered: 20-12-2013

Re: How do I view previous months usage?

Hi Havel,

 

As per my PM I have sent you your usage data for the last 2 months as requested.

 Peter Birt
 Plusnet Support Team
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: How do I view previous months usage?

@Mustrum  i have unlimited as well , but still like to check my usage you never know if you have some leaches on your wifi 

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