Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
How do I check what my speed profile (DSLAM?) is set to?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: How do I check what my speed profile (DSLAM?) ...
How do I check what my speed profile (DSLAM?) is set to?
08-12-2015 8:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
For over a year with Plusnet it was set to about 70Mbps, and I was getting results of 65-68Mbps on speedtest.
For the past few days it's 12-18Mbps. This is on multiple computers, one of them attached to the router with an ethernet cable.
I go back to my control panel to check if the profile has been changed but I can't find that info any more. Where do I find this information now?
For the past few days it's 12-18Mbps. This is on multiple computers, one of them attached to the router with an ethernet cable.
I go back to my control panel to check if the profile has been changed but I can't find that info any more. Where do I find this information now?
Message 1 of 6
(1,344 Views)
5 REPLIES 5
Re: How do I check what my speed profile (DSLAM?) is set to?
08-12-2015 8:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Would you happen to mean this one? https://www.plus.net/my.html?action=data_transfer_speed
Message 2 of 6
(1,015 Views)
Re: How do I check what my speed profile (DSLAM?) is set to?
08-12-2015 8:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's the one! Thank you. I can't find it in any of the control panels any more.
At least it's nothing to do with my speed profile anyway:
I suppose I'll have to create a support ticket.
At least it's nothing to do with my speed profile anyway:
Quote Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
75.2 Mb
I suppose I'll have to create a support ticket.
Message 3 of 6
(1,015 Views)
Re: How do I check what my speed profile (DSLAM?) is set to?
08-12-2015 8:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looking that way yes and no ive been unable to find it for quite a while but had the page bookmarked
Message 4 of 6
(1,015 Views)
Re: How do I check what my speed profile (DSLAM?) is set to?
09-12-2015 9:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Our tests aren't showing any obvious issues.
I'd recommend raising a fault at https://faults.plus.net
I'd recommend raising a fault at https://faults.plus.net
Message 5 of 6
(1,015 Views)
Re: How do I check what my speed profile (DSLAM?) is set to?
09-12-2015 6:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Matthew Our tests aren't showing any obvious issues.
I'd recommend raising a fault at https://faults.plus.net
Thanks Matthew. Before I do this I want to ensure there are no issues with my Asus router, so I'm going to re-flash the latest firmware, reset it to factory defaults and see if the problem returns. If that doesn't help, I'll try the Plusnet router. If that doesn't help, I'll take your advice.
Message 6 of 6
(1,015 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: How do I check what my speed profile (DSLAM?) ...