How badly has your fibre product speed fell in past 3months?
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How badly has your fibre product speed fell in past 3months?
29-04-2015 2:28 PM
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Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 3:16 PM
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Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 3:22 PM
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I'm not really sure what the purpose of this poll is. There are so many variables as to why speeds could suffer, and different reasons for prospective faults. Also it seems a bit odd putting both quantitative and qualitative measures as options for an answer.
Either way, I can see that you've got a fault on your line so I have pressed for an update from our faults team for you.
Matty
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 3:45 PM
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To be is to do - Kant
do be do be do - Sinatra
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 4:02 PM
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Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 4:22 PM
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However, I agree with PeterLoftus:
Quote Most Plusnet customers don't have a problem or don't care Grin
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 4:59 PM
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If you don't notice issues you just aren't speed testing often enough.
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 5:38 PM
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Speed problems are not down to PN, but to the network over which no ISP (apart from Virgin) has any control!
York.
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 5:45 PM
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That is not to say I don't sympathise with those who have seen degradation of service due to either G.INP or line faults.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 6:11 PM
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Quote from: NedLudd Speed problems are not down to PN, but to the network over which no ISP (apart from Virgin) has any control!
Sky and TalkTalk are fine too, as are those using TalkTalk Business as a wholesale provider. Zen are also okay in a number of exchanges.
It's equivocal where the issues lie as no-one seems to have the ability to test things end to end.
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 6:18 PM
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Lol , but some of us don't need or rely on speed tests, the issues that have been ongoing for the past several months where all to apparent and why should customers shut up or put up when the service being provided isn't what it should be ? and FYI if you didn't already know some of those issues highlighted in another thread are/were down to our ISP
Quote from: Ignition If you don't notice issues you just aren't speed testing often enough.
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 6:36 PM
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This poll if flawed on two major points
1. The majority of Plusnet customers, whether they have speed problems or not, do not know of the existence of the poll. So it is not representative of anything
2. The people with problems around these parts will "wade in" with their grievances, giving a totally magnified impression of a negative situation
I appreciate that there are issues which can be helpfully dealt with by the expertise present on the forum, but let's keep it as extra help for gamers, website publishers and downloaders etc. And not get involved in the dubious "right" to 70+ Mbps all the time and extremely low pings.
To be is to do - Kant
do be do be do - Sinatra
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 6:59 PM
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Fell back gradually to 15Mbs since then.
With G.INP recently implemented now its back to 20MBs and 8ms off the latency.
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 7:05 PM
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Speed tests 4ft from the router give me anywhere between 17mb and 60+ mb.
Some tracert's timeout, and some pages just take ages to load.
Tried using googles DNS but made no difference. Going to try disconnecting my router and reconnecting, see if that helps.
Browsing used to be great, seems to be not so great any more.
Although PlusNet pages are loading fine, so maybe an issue with certain routes of PlusNet.
Re: How badly has your fibre product speed fell in past 3months?
29-04-2015 7:07 PM
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