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House move frustration. Are the provisioning team all furloughed?

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Newbie
Posts: 2
Registered: ‎01-07-2020

House move frustration. Are the provisioning team all furloughed?

Been with Plusnet for years and have multiple mobile and also business broadband accounts and regularly recommend them. However I am getting frustrated by the lack of action on our house move. Provisioning team don't seem to have actioned anything for 7 days now. It would literally be quicker for me to move provider than wait for Plusnet to sort out a simple house move. Have been "transferred" to them but they don't answer the phone either. It's very frustrating.

Is there a way for me to contact the provisioning team?

1 REPLY 1
Highlighted
Newbie
Posts: 2
Registered: ‎01-07-2020

Re: House move frustration. Are the provisioning team all furloughed?

And another week... and still plusnet are impossible to contact. What happened to Plusnet being good?