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Home Hub One blocking legitimate IP addresses

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futurethomas
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Posts: 7
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Registered: ‎03-07-2014

Home Hub One blocking legitimate IP addresses

Been having problems with connections from both my partner's and my own MacBooks. Despite having a strong wifi signal, there is no connection to email or web services for up to 20 - 40 seconds. 

From event log this evening:

20:13:00, 25 Jun. OUT: BLOCK [9] Packet invalid in connection (tcp reset attack is suspected: TCP [192.168.1.10]:63097-​>[212.227.15.138]:993 on ppp3). This is 1and1.co.uk IMAP server.

 

The hub firewall is also blocking these and other seemingly legitimate IP addresses:

2.16.56.159 -> a2-16-56-159.deploy.static.akamaitechnologies.com
104.78.178.30 -> a104-78-178-30.deploy.static.akamaitechnologies.com
17.253.37.205 -> uklon6-vip-bx-005.aaplimg.com

 

Anyone have an idea or suggestion?

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6 REPLIES 6
Plusnet Help Team
Plusnet Help Team
Posts: 12,862
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Registered: ‎21-04-2017

Re: Home Hub One blocking legitimate IP addresses

Hi there.

It's possible that the router's firewall blocking traffic is a red herring and may not be related to your wireless signal dropping. Could you give the steps Here a go letting us know how you get on?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
futurethomas
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Posts: 7
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Registered: ‎03-07-2014

Re: Home Hub One blocking legitimate IP addresses

Thanks Gandalf

My networks are already separate. Two phones and 3 Macs are on 5GHz, with ROKU 2 on 2.4GHz with separate SSIDs

The Mac's wifi icon always shows a good connection when this happens.

Plusnet Help Team
Plusnet Help Team
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Registered: ‎09-10-2018

Re: Home Hub One blocking legitimate IP addresses

Thanks for that @futurethomas.

 

When the issue occurs, are you able to log in to the router via 192.168.1.254?

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
futurethomas
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Registered: ‎03-07-2014

Re: Home Hub One blocking legitimate IP addresses

Not for the same 20 - 40 seconds

Plusnet Help Team
Plusnet Help Team
Posts: 894
Thanks: 143
Fixes: 36
Registered: ‎09-10-2018

Re: Home Hub One blocking legitimate IP addresses

Thanks for confirming that for us.

 

Are you able to connect the Macs to the 2.4 to see if we can replicate the issue there?

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
futurethomas
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Posts: 7
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Registered: ‎03-07-2014

Re: Home Hub One blocking legitimate IP addresses

Thanks Gandalf. I'll give that a go on my MacBook tomorrow and let you know what happens.