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Home Hub One: Gigabit ethernet hanging

lscolman
Newbie
Posts: 2
Registered: 04-06-2016

Home Hub One: Gigabit ethernet hanging

Hi,

I've recently cut over to fibre broadband, and had been using a BT Homehub 5 previously, but have managed to confirm that the Home Hub One is constantly hanging when I send high bit rate movies via the gigabit ports.

 

There is no hanging when I revert back to using the BT home hub 5.

 

As the devices are essentially the same, I can only assume it's down to firmware.

 

Hope this helps others that may have encountered this issue.

 

Cheers, Lee

3 REPLIES
bartstope
Grafter
Posts: 62
Registered: 14-08-2007

Re: Home Hub One: Gigabit ethernet hanging

if it's any consolation, i have also noticed this when copying large files across the network with each device going through the hub, the performance of the network dies including wifi performance when access when accessing just broadband. even the hubs interface is very sluggish.

 

i guess the hub one being a consumer device they made some sacrifices with the backplane speed and capacity.

 

i can't imagine many home routers being any different and they'll all get choked if there is a lot going on - connecting your devices together with a decent 1gb switch is probably going to be the easiest fix.... that's what i'm going to do.

bill888
Seasoned Pro
Posts: 867
Thanks: 124
Fixes: 24
Registered: 18-10-2008

Re: Home Hub One: Gigabit ethernet hanging

Out of curiosity, is your BT Home Hub 5 a 'Type A' or 'Type B'  variant ?

lscolman
Newbie
Posts: 2
Registered: 04-06-2016

Re: Home Hub One: Gigabit ethernet hanging

It's a Type A. I'm guessing that as the Homehub firmware is more mature, it's working as expected.