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Hola and Plusnet fibre

NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 51
Fixes: 3
Registered: 25-09-2012

Hola and Plusnet fibre

Hi
So we have Hola better internet addon on Chrome and has always worked fine and no problems. However since moving from BT to Plusnet, I've found the browsing experience and video playback always buffering via Hola extremely bad.  I know this isn't a computer fault as it happens across all of my devices using Hola.
Is this a known issue, or is Plusnet slowing it down?
NE.
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up
4 REPLIES
NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 51
Fixes: 3
Registered: 25-09-2012

Re: Hola and Plusnet fibre

Anyone?
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up
Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: Hola and Plusnet fibre

Sorry, not something I know about if I'm honest. We don't put rate limits on any service on the Unlimited products, so we certainly shouldn't be slowing it down.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
Moderator
Posts: 18,529
Thanks: 1,823
Fixes: 226
Registered: 11-01-2008

Re: Hola and Plusnet fibre

It's a peer to peer tor substitute.
There's so much that could be wrong.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

sjptd
Grafter
Posts: 467
Registered: 01-09-2014

Re: Hola and Plusnet fibre

I've just watched a little bit of hulu content via hola without too many issues (other than adblocking and not having a longin; which are orthogonal issues)