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Higher than average ping/latency.

serovea
Newbie
Posts: 3
Registered: 19-04-2016

Higher than average ping/latency.

Good evening.

 

I'v ran into a small problem where my ping doesn't feel optimised as it should be, reason being is that a friend next door gets a lower ping than me, and a few others are reporting lower pings too.

 

I'm playing League of Legends and I currently sit on 49-50 ping on European West servers, but when I go to North America, my ping jumps upto 170-200, what gives?

When I got this new connection a few months ago (80mbit down and 20mbit up) I was sometimes getting 29-30 ping on EUW and 100-110 on NA.

 

My speeds have been totally fine, but the latency/ping not so.

 

The first thing I did was chuck out the Homehub router and install a proper one, but that didn't seem to help, so I reverted back to the default one and have gone straight through ethernet, still not seeing any difference.

 

Here's a tracert I just did:

 

 

Tracing route to 185.40.64.65 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  dsldevice.lan [192.168.1.254]
  2    16 ms    16 ms    29 ms  lo0-central10.ptn-ag03.plus.net [195.166.128.192]
  3    16 ms    16 ms    17 ms  link-b-central10.ptn-gw02.plus.net [212.159.2.138]
  4    19 ms    16 ms    16 ms  xe-5-3-0.ptw-cr02.plus.net [212.159.0.110]
  5    16 ms    16 ms    15 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
  6    40 ms    40 ms    40 ms  linx.as6663.net [195.66.224.252]
  7     *        *       44 ms  31.210.11.102
  8    42 ms    42 ms    42 ms  104.160.148.52
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11    42 ms    42 ms    42 ms  104.160.141.103
 12    42 ms    42 ms    42 ms  104.160.141.107
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15    43 ms    43 ms    43 ms  185.40.64.65

Trace complete.

 

 

Hope, someone can point me in the right direction, thank you.

3 REPLIES
Highlighted
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Higher than average ping/latency.

That is normal routing to the US of A, you will normally see at least a 100ms ping to any east coast US game server. Then add in poor routing on US side and anything further west just gets worse. The US hosted MMO's I play I see 120 too 170ms depending on day of the week/holidays
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
serovea
Newbie
Posts: 3
Registered: 19-04-2016

Re: Higher than average ping/latency.

So what would explain the higher ping on EU West servers? The average people are getting in my area is around 25-30 ping, where I'm getting about 49-50.

Community Veteran
Posts: 1,841
Thanks: 103
Fixes: 6
Registered: 21-01-2013

Re: Higher than average ping/latency.

This is the tracert from my BT connection.

Tracing route to 185.40.64.65 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  ZyXEL.Home [192.168.1.1]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    11 ms    11 ms    12 ms  31.55.185.176
  5    12 ms    12 ms    12 ms  core2-hu0-8-0-5.colindale.ukcore.bt.net [195.99.127.154]
  6    12 ms    13 ms    13 ms  core1-hu0-1-0-1-1.colindale.ukcore.bt.net [195.99.127.8]
  7    12 ms     *       13 ms  195.99.127.36
  8    13 ms    13 ms    12 ms  213.137.183.34
  9    56 ms    18 ms    19 ms  t2c3-xe-1-0-1-0.nl-ams2.eu.bt.net [166.49.208.218]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12    21 ms    22 ms    24 ms  104.160.141.101
 13    21 ms    21 ms    21 ms  104.160.141.105
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16    22 ms    22 ms    21 ms  185.40.64.65




Recently G.INP was enabled on my cabinet which reduced my latency my around 8ms, but other than that it's about the same I was getting with Plusnet.

You could try renewing your PPP connection to try and get on a different gateway (second hop in your tracert). A different gateway may or may not give lower latency -- worth a try for nothing.