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High pings

rongtw
Seasoned Hero
Posts: 6,774
Thanks: 1,400
Fixes: 12
Registered: 01-12-2010

High pings

ok , last few days browsing has been worse than normal , and still getting bad tests from TBB single thread Sad

so have jumped gateway few times but nothing seams to help  , have factory reset router ASUS and started from fresh

TBB test same as in my previous thread https://community.plus.net/t5/Fibre-Broadband/Odd-TBB-test/td-p/1393324

so for a change thought would try DSL reports test , its worse Sad  ping was 400 grade F

http://www.dslreports.com/speedtest/17221032

gateway pcn-bng01.

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
5 REPLIES
St3
All Star
Posts: 2,551
Thanks: 443
Fixes: 4
Registered: 13-07-2012

Re: High pings

Ive just updated my router check and see if yours need updated, just incase Wink

rongtw
Seasoned Hero
Posts: 6,774
Thanks: 1,400
Fixes: 12
Registered: 01-12-2010

Re: High pings

did it this morning Ste Thumbs Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
Plusnet Help Team
Posts: 6,268
Thanks: 1,700
Fixes: 323
Registered: 21-04-2017

Re: High pings

Testing your line is pretty much showing everything is perfect...

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0003
Description No problem found, OAM test is not currently supported on this line.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 80.0 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Estimated Line Length In Metres 76.4
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Regular Interference Observed Daily
Service Impact No Impact Observed
Interference Duration Longest Occurrence ; 00:00 to 23:45
Interference Location Customer Premise
Interference Observed In Days 5
Home Wiring Problem Not Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Interleaving Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2017-06-09T12:15:00
Parameters MIN MAX AVG
Down Stream Line Rate 79.9 Mbps 80.0 Mbps 79.9 Mbps
Up Stream Line Rate 20.0 Mbps 20.0 Mbps 20.0 Mbps
Up Time 763.0 Sec 900.0 Sec 899.6 Sec
Retrains 0.0 4.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2017-06-22T11:46:11.123+01:00 2017-06-22T12:01:11.123+01:00
Ingress Code Violation 0 0
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0

 

Mind running a traceroute for us?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
rongtw
Seasoned Hero
Posts: 6,774
Thanks: 1,400
Fixes: 12
Registered: 01-12-2010

Re: High pings

@Gandalf Thanks Thumbs Up

i must have one of them intermittent gremlins  Crazy

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
Plusnet Help Team
Posts: 6,268
Thanks: 1,700
Fixes: 323
Registered: 21-04-2017

Re: High pings

No problems.

Intermittent issues can be quite pesky.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team