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High ping recently (unplayable in games)

jjbrunton
Newbie
Posts: 3
Registered: 10-06-2016

High ping recently (unplayable in games)

Hiya,


Recently I've been getting some atrocious pings coming off my line, I haven't changed any of my configuration but it appears to have gone downhill.

 

From MTR:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                  DD-WRT -    0 |  116 |  116 |    0 |    8 |   72 |   17 |
|410.xe-2-2-0.central10.psb-bng02.plus.net -    0 |  116 |  116 |   10 |   55 |  217 |  139 |
|               411.be6.psb-ir01.plus.net -    0 |  116 |  116 |   11 |   54 |  218 |  119 |
|                          195.99.125.134 -    0 |  116 |  116 |   11 |   56 |  212 |  133 |
|                          62.172.103.197 -    0 |  116 |  116 |   11 |   56 |  215 |  139 |
|                          195.99.126.187 -    0 |  116 |  116 |   11 |   55 |  209 |  131 |
|                         108.170.246.129 -    0 |  116 |  116 |   11 |   56 |  218 |  120 |
|                         108.170.232.103 -    0 |  116 |  116 |   11 |   56 |  211 |  133 |
|               lhr25s11-in-f35.1e100.net -    0 |  116 |  116 |   11 |   56 |  209 |  132 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Host: Google.co.uk

 

Tracing route to google.co.uk [216.58.210.35]
over a maximum of 30 hops:

  1    28 ms    15 ms    11 ms  DD-WRT [192.168.1.1]
  2    92 ms   116 ms   107 ms  410.xe-2-2-0.central10.psb-bng02.plus.net [84.93.253.104]
  3    36 ms    17 ms    12 ms  411.be6.psb-ir01.plus.net [84.93.253.107]
  4    67 ms    96 ms    17 ms  195.99.125.134
  5    77 ms    30 ms    14 ms  62.172.103.197
  6    13 ms    12 ms    12 ms  195.99.126.187
  7    13 ms    35 ms    27 ms  108.170.246.129
  8    12 ms    11 ms    12 ms  108.170.232.103
  9    12 ms    12 ms    12 ms  lhr25s11-in-f35.1e100.net [216.58.210.35]

Trace complete.

I've tried restarting and redialing but nothing is helping.

 

Any ideas?

Moderator's note by Mike (Mav): Two posts released from Spam Filter and duplicate removed.

 

2 REPLIES
benfphillips
Grafter
Posts: 53
Thanks: 6
Registered: 05-03-2017

Re: High ping recently (unplayable in games)

You sure there's no network activity on your LAN which is impacting pings e.g downloads/uploads?

 

edit: 72ms to your router is very high for something on your local network.

Plusnet Help Team
Plusnet Help Team
Posts: 4,856
Thanks: 1,062
Fixes: 236
Registered: 21-04-2017

Re: High ping recently (unplayable in games)

It looks like we've detected a potential line fault which our suppliers are investigating.

Our faults team will update you when we've got more information.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team