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High ping recently (unplayable in games)

jjbrunton
Newbie
Posts: 3
Registered: ‎10-06-2016

High ping recently (unplayable in games)

Hiya,


Recently I've been getting some atrocious pings coming off my line, I haven't changed any of my configuration but it appears to have gone downhill.

 

From MTR:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                  DD-WRT -    0 |  116 |  116 |    0 |    8 |   72 |   17 |
|410.xe-2-2-0.central10.psb-bng02.plus.net -    0 |  116 |  116 |   10 |   55 |  217 |  139 |
|               411.be6.psb-ir01.plus.net -    0 |  116 |  116 |   11 |   54 |  218 |  119 |
|                          195.99.125.134 -    0 |  116 |  116 |   11 |   56 |  212 |  133 |
|                          62.172.103.197 -    0 |  116 |  116 |   11 |   56 |  215 |  139 |
|                          195.99.126.187 -    0 |  116 |  116 |   11 |   55 |  209 |  131 |
|                         108.170.246.129 -    0 |  116 |  116 |   11 |   56 |  218 |  120 |
|                         108.170.232.103 -    0 |  116 |  116 |   11 |   56 |  211 |  133 |
|               lhr25s11-in-f35.1e100.net -    0 |  116 |  116 |   11 |   56 |  209 |  132 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Host: Google.co.uk

 

Tracing route to google.co.uk [216.58.210.35]
over a maximum of 30 hops:

  1    28 ms    15 ms    11 ms  DD-WRT [192.168.1.1]
  2    92 ms   116 ms   107 ms  410.xe-2-2-0.central10.psb-bng02.plus.net [84.93.253.104]
  3    36 ms    17 ms    12 ms  411.be6.psb-ir01.plus.net [84.93.253.107]
  4    67 ms    96 ms    17 ms  195.99.125.134
  5    77 ms    30 ms    14 ms  62.172.103.197
  6    13 ms    12 ms    12 ms  195.99.126.187
  7    13 ms    35 ms    27 ms  108.170.246.129
  8    12 ms    11 ms    12 ms  108.170.232.103
  9    12 ms    12 ms    12 ms  lhr25s11-in-f35.1e100.net [216.58.210.35]

Trace complete.

I've tried restarting and redialing but nothing is helping.

 

Any ideas?

Moderator's note by Mike (Mav): Two posts released from Spam Filter and duplicate removed.

 

2 REPLIES 2
benfphillips
Grafter
Posts: 62
Thanks: 6
Registered: ‎05-03-2017

Re: High ping recently (unplayable in games)

You sure there's no network activity on your LAN which is impacting pings e.g downloads/uploads?

 

edit: 72ms to your router is very high for something on your local network.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: High ping recently (unplayable in games)

It looks like we've detected a potential line fault which our suppliers are investigating.

Our faults team will update you when we've got more information.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet