High ping in certain games, high packet loss
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- High ping in certain games, high packet loss
High ping in certain games, high packet loss
05-09-2016 7:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello. It is currently 7 so the maintenance is done by now, but I am still receiving high packet loss and EXTREMELY high ping (10000) in 1 game (rust) on every single server. What do I do now?
Re: High ping in certain games, high packet loss
06-09-2016 9:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: High ping in certain games, high packet loss
06-09-2016 7:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
rust is PC exclusive so im playing on PC.
No the speedtests are looking fine on my PC , 40 MB/s while i get 45 MB/s when standing next to phone with router. Other people have complained about this on reddit and on some servers i play on so its not just affecting me
Re: High ping in certain games, high packet loss
06-09-2016 9:36 PM - edited 06-09-2016 9:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You are not alone. Currently trying to open a ticket to Plusnet now. Packloss is the issue - check your packetloss if you can.
I'm getting over 10% loss currently. It's a joke!
Note: It's not rust - if you were to check your packetloss, you'd see it there. Rust just seems quite sensitive to it !
Re: High ping in certain games, high packet loss
06-09-2016 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
https://community.plus.net/t5/Fibre-Broadband/Plusnet-AS6871-peering-issues/td-p/1363781
Plusnet are currently looking into it (from twitter)
PS. I own Rustoria (Rust server) - HUGE latency issues with Plusnet.
Re: High ping in certain games, high packet loss
06-09-2016 9:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the info
Yes, Rust is unusable. I'm monitoring the packetloss (apart from TBB graphs / whitebox) in TS3, it's not pretty.
Nothing on the public twitter / server status, nice of plusnet to let us know !
Re: High ping in certain games, high packet loss
07-09-2016 11:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Also got it flagged:
|
Re: High ping in certain games, high packet loss
07-09-2016 12:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderator's note by Mike (Mav)
Duplicate post released from spam folder removed
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: High ping in certain games, high packet loss
07-09-2016 1:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So I'm guessing that on Sunday they decided to implement a 'new' network, which doesn't have any peers other than BT, and caused an hour outage followed by very bad latency/packet loss - sounds like compensation to me.
Re: High ping in certain games, high packet loss
07-09-2016 1:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'd be happy just to have it fixed!
I'd imagine trying to get compensation would be excruciating if possible at all!
Re: High ping in certain games, high packet loss
07-09-2016 3:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: High ping in certain games, high packet loss
07-09-2016 3:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mods here are customers Not PN staff so they will have no idea whats happening .
TBH PN Staff have been quiet on this problem
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: High ping in certain games, high packet loss
07-09-2016 3:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I suspect customer facing staff just arnt aware.
All we have is to hope that it has indeed been flagged and that it is indeed being looked at.
I'll be contacting them again if nothing happens - question is how long is reasonable...
Re: High ping in certain games, high packet loss
07-09-2016 7:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i already raised a fault to the team a few days ago, as usual the response was its because i'm on wifi (even though i get 30 ping on wifi on every single other game and no packet loss issues with EVEN talktalk who are considered terrible) and nothing was told about the high packet loss. First month of plusnet and already starting to doubt my decision.
Re: High ping in certain games, high packet loss
08-09-2016 3:21 PM - edited 08-09-2016 3:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you try a disconnect/reconnect and see how Rust performs after that?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- High ping in certain games, high packet loss