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High packet loss and other DNS issues

watercooled
Grafter
Posts: 25
Registered: ‎21-09-2016

Re: High packet loss and other DNS issues

And plus net go quiet again. .
Surely I can cancel my service.. Why did they accept my order knowing that they were having issues.

4 weeks with plus net and service has been shocking.
chenks76
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: ‎24-10-2013

Re: High packet loss and other DNS issues

this is my last 24 hours or so

static IP ADSL

 

92d70ea7f49c6b5136a6ad50affbcf97-25-09-2016

MUFFiN
Grafter
Posts: 25
Thanks: 2
Registered: ‎20-04-2015

Re: High packet loss and other DNS issues

Thanks for the reply @Paul_Corfield, unfortunately for me, the only device that I have in my house that is wired is my PC. I'm not sure if that will work though as maybe the computer firewall will block the incoming pings thinking it is dangerous?

That is why I have been using chromecasts for my TBB graph.

I will try changing the DMZ to my dekstop though when I get from work.
legume
Rising Star
Posts: 179
Thanks: 13
Registered: ‎21-07-2013

Re: High packet loss and other DNS issues

Wireless can be quite variable for ping time and loss.

Edit: Yes yellow spikes can be uploading/downloading. What is normal is a bit hard to say and depends on your up and down connection speeds and the size of the buffers in the modem/modem router.

 

dnpark38
Rising Star
Posts: 432
Thanks: 16
Registered: ‎24-02-2015

Re: High packet loss and other DNS issues

The recent change as upset the game I go into the character moves in sort of slow motion with starting and stopping at any time of day, so static IP not the cure for everything.

http://www.thinkbroadband.com/speedtest/button/1476198475230638155-mini.png
chenks76
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: ‎24-10-2013

Re: High packet loss and other DNS issues

well this is not good !

92d70ea7f49c6b5136a6ad50affbcf97-25-09-2016

You are currently connected to gateway ptw-bng01.
This is located in Telehouse West.
static IP

shevek
Grafter
Posts: 60
Thanks: 5
Registered: ‎18-09-2016

Re: High packet loss and other DNS issues

@chenks76 I am on a static UP and on the same gateway and I'm not seeing the same:

My Broadband Ping - Plusnet static

chenks76
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: ‎24-10-2013

Re: High packet loss and other DNS issues

well i am !
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: High packet loss and other DNS issues

well just for comparison  am on the OLD network , Static IP

http://www.thinkbroadband.com/ping/share/ddd0696d0d671a5d51464da938a0b08b-25-09-2016.html

 

 

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
shevek
Grafter
Posts: 60
Thanks: 5
Registered: ‎18-09-2016

Re: High packet loss and other DNS issues

@rongtw AFAIAA Telehouse West is on the old network

chenks76
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: ‎24-10-2013

Re: High packet loss and other DNS issues

well i was moved to the new network at the very start.
i was PMd by plusnet to get moved over as one of the first test users in scotland.

this is my current status
92d70ea7f49c6b5136a6ad50affbcf97-25-09-2016

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: High packet loss and other DNS issues

shevek YES thats  what i said ,, Thumbs_Up   just posted for comparison
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
chenks76
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: ‎24-10-2013

Re: High packet loss and other DNS issues

@shevek was saying that telehouse west was the old network, when clearly it can't be, as i'm on the new network and on telehouse west, so it must be on both.

watercooled
Grafter
Posts: 25
Registered: ‎21-09-2016

Re: High packet loss and other DNS issues

I'm now getting 5mb on fibre
watercooled
Grafter
Posts: 25
Registered: ‎21-09-2016

Re: High packet loss and other DNS issues

Anyone from plusnet going to even bother looking into my issue????

 

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