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High packet loss and other DNS issues
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Re: High packet loss and other DNS issues
13-10-2016 3:20 PM
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the plusnet stooges will continue to trot out the party line by essentially using the standard response of "what problem? we don't see any problem".
the purposely make it awkward to report issues - with the stock response of you'll need to call us (and get stuck in their long wait queues).
the purposely make it awkward to report issues - with the stock response of you'll need to call us (and get stuck in their long wait queues).
Message 1276 of 1,279
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Re: High packet loss and other DNS issues
13-10-2016 3:28 PM
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@chenks76 wrote:
the plusnet stooges will continue to trot out the party line by essentially using the standard response of "what problem? we don't see any problem".
There was a problem. We believe the problem was resolved.
@chenks76 wrote:
the purposely make it awkward to report issues - with the stock response of you'll need to call us (and get stuck in their long wait queues).
No one has told you to call. Bob isn't faults/technical support staff and as he said, he mainly posts here in his spare time to help out. You can raise a fault at http://faults.plus.net
Message 1277 of 1,279
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Re: High packet loss and other DNS issues
13-10-2016 3:36 PM
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too late @HarryB
anyway, i "believe" the problem isn't resolved.
and with regards to the ticket, completely pointless exercise. i raised a ticket about this previously. it was opened and the closed immediately.
anyway, i "believe" the problem isn't resolved.
and with regards to the ticket, completely pointless exercise. i raised a ticket about this previously. it was opened and the closed immediately.
Message 1278 of 1,279
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Re: High packet loss and other DNS issues
14-10-2016 11:23 AM
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Moderators Note.
Locked this thread as the issue impacting many users is resolved.
Any further issues aren't believe to be related to this and should be raised at https://faults.plus.net and / or a new thread raised.
Locked this thread as the issue impacting many users is resolved.
Any further issues aren't believe to be related to this and should be raised at https://faults.plus.net and / or a new thread raised.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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