High packet loss and other DNS issues

[#1]

the plusnet stooges will continue to trot out the party line by essentially using the standard response of "what problem? we don't see any problem".
the purposely make it awkward to report issues - with the stock response of you'll need to call us (and get stuck in their long wait queues).

[#2]

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@chenks76 wrote:
the plusnet stooges will continue to trot out the party line by essentially using the standard response of "what problem? we don't see any problem".

There was a problem. We believe the problem was resolved.

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@chenks76 wrote:
the purposely make it awkward to report issues - with the stock response of you'll need to call us (and get stuck in their long wait queues).

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No one has told you to call. Bob isn't faults/technical support staff and as he said, he mainly posts here in his spare time to help out. You can raise a fault at http://faults.plus.net

[#3]

too late @HarryB
anyway, i "believe" the problem isn't resolved.
and with regards to the ticket, completely pointless exercise. i raised a ticket about this previously. it was opened and the closed immediately.

[#4]

Moderators Note.

Locked this thread as the issue impacting many users is resolved.
Any further issues aren't believe to be related to this and should be raised at https://faults.plus.net and / or a new thread raised.