High packet loss and other DNS issues
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Re: High packet loss and other DNS issues
16-09-2016 5:02 PM
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Still no word from Plusnet this is a complete joke.
Re: High packet loss and other DNS issues
16-09-2016 5:26 PM
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Just been talking to a guy at Sky their picking up a lot of Plusnet customers I learnt.
Re: High packet loss and other DNS issues
16-09-2016 5:37 PM
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@eternalepoch wrote:
--- 141.hiper04.sheff.dial.plus.net.uk ping statistics ---
68 packets transmitted, 60 packets received, 11.8% packet loss
round-trip min/avg/max/stddev = 10.499/73.361/1013.554/160.325 ms
That router doesn't always respond to ICMP which makes the above a bit of a moot test TBH.
@SEG wrote:
I've got a ping running to plus.net - have had for a while, only the thing is, now it's almost constantly responding with request timed out and on the odd occasion it doesn't, the response time is over 5000ms...
portal.plus.net also times out
That sounds like you could have been on the receiving end of some intrusion detection, rather than anything that's evident of the packet loss issues. I've certainly struggled to replicate any severe outbound packet loss running MTR traces from my machine, even when my TBB graphing showed ~50% packet loss.
@dnpark38, I'm going to drop you a PM, keep your eyes peeled for it.
@bill888 @Bob1, have you changed IPs? I'm not seeing anything on your TBB monitors. Don't suppose you can set them up again and provide the live links (assuming you've not switched to static, of course).
@FreezerRoebuck wrote:
Still no word from Plusnet this is a complete joke.
The state of play is much better than it has been over weeks previous following the changes made on Wednesday. As some of you are still seeing though, we not on the home straight just yet. We have quite a bit of work planned that we think will irradiate the remainder of the abnormal packet loss but we need to be cautious in our approach to avoid widespread disruption should anything unexpected happen. Chances are the work will need staggering over the next fortnight or so.
Apologies to those continuing to experience problems. I know it's frustrating (hell, it's affecting my personal line too!) but we're working hard to resolve.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: High packet loss and other DNS issues
16-09-2016 5:49 PM
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set them up again and provide the live links (assuming you've not switched to static, of course
Are we able to set up the monitor on a dynamic ip? Inferring from what you said it seems like we can but TBB doesn't seem to want to let me.
Re: High packet loss and other DNS issues
16-09-2016 5:54 PM
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Yeah, you should be able to as long as your router responds to ICMP/pings. ThinkBroadband displays a warning about dynamic addresses but it should still let you proceed.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: High packet loss and other DNS issues
16-09-2016 5:59 PM
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I'm guessing the hub one doesn't respond to ICMP then?
Re: High packet loss and other DNS issues
16-09-2016 6:34 PM
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No Plusnet supplied routers respond by default.
Some can be made to with varying degrees of difficulty.
The best you can do with the hub one is put a device such as a Pi in the DMZ
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: High packet loss and other DNS issues
16-09-2016 7:05 PM - edited 16-09-2016 7:14 PM
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Just taken a look at my graph again.
Still a very small 1 to 2% loss here and there.
But so much better than before yay
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Re: High packet loss and other DNS issues
16-09-2016 7:10 PM
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Any idea how to setup the Rpi to reject everything but ping requests ?
Re: High packet loss and other DNS issues
16-09-2016 7:35 PM
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Something's gone really odd here, I did have ~60Mb download before the problems but now have 7-8Mb down but 15Mb up - for goodness sake this needs sorting out
Re: High packet loss and other DNS issues
16-09-2016 7:52 PM
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@30FTTC06 wrote:
Any idea how to setup the Rpi to reject everything but ping requests ?
I'm no expert but something like this in iptables should do the trick:
-A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT -A OUTPUT -p icmp -m icmp --icmp-type 0 -j ACCEPT -A INPUT -i eth0 -j DROP
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: High packet loss and other DNS issues
16-09-2016 8:14 PM - edited 16-09-2016 8:22 PM
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Or
sudo apt-get install ufw
sudo enable ufw
sudo ufw status
That would allow outgoing and block incomming while allowing ICMP I think.
BUT,,,, that would lock you out from a pi if you only had ssh access.
Unless this method was used with screen ?
I'm testing on Mint.
Would your method also lock you out of ssh bob ?
Re: High packet loss and other DNS issues
16-09-2016 8:29 PM - edited 16-09-2016 8:43 PM
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Hey guys - anyone else seeing high packet loss in the evenings lately? (I'm in London)
PS. Read back on the thread. Obviously I am not the only one. It's sad the problems and packet loss are not acknowledged. What can we do?
Re: High packet loss and other DNS issues
on 16-09-2016 9:15 PM - last edited on 16-09-2016 9:30 PM by Mav
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I found this thread because I'm in London and have exactly the same problem. It's been getting worse over the last few nights, making playing games online really frustrating. I've raised a fault but they are still yet to get back to me.
Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules
Re: High packet loss and other DNS issues
16-09-2016 9:18 PM
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yeh ive had this problem for a few weeks now, ive had over 60% packet loss constantly i cant game throughout the day and i struggle to even browse the web ive tried everything however nothing works.
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