High packet loss and other DNS issues
If a static IP will fix the problem, give us static IPs!
And I do mean GIVE as I'll be [-Censored-]ed if I'll pay them £5 to fix their own problems.
Do You Proud, my rectal opening....
@alchemiculte 
- I get the feeling they've only started admitting it because of the users here constantly contacting and badgering them about it!
To have network problems for now 5 working days due to a "New network" (which obviously has been mismanaged to hell and back) - is one thing.
To not publicly acknowledge it until challenged is a complete other thing, and is probably what I'm most annoyed about.
They won't offer unless you really give them a hard time - but make sure to ask for "a goodwill gesture" (or just plain out compensation) once this is over - I've been offered it once its fixed - what I've no idea but something is better than nothing.
Since last nights planned maintenance I can now add my name (PN username paulcorfield) to the packet loss saga. Had been getting a steady 72mbps up until this morning. Now since the maintenance it is varying wildly between 0.1mbps and 72mbps with a packet loss of 70%. Happy days. 
I've been having the same problems as others with slow loading webpages and some just timing out, this morning it went worse! So with nothing to lose I decided to try manually setting the DNS address to Google's public DNS, rather than letting windows automatically determine which DNS address to use.
So far so good, all the websites that were taking ages to load/timing out are now loading instantly.
It is dead easy to do and you can always switch it back if it doesn't work for you!
Step 1. In your windows PC go to the Control Panel and select Network and sharing centre.
Step 2. Click on Change adapter settings.
Step 3. You will see all networks, select the network that you want to configure for Google DNS. Right-click on Local Area Connection and then select Properties.
Step 4. Now click on Networking tab and there under This connection uses the following items select the option Internet Protocol Version 4 (TCP/IPv4) and then click on properties.
Step 5. Now choose the radio button Use the following DNS server addresses. Fill the value to 8.8.8.8 then click on “OK” and restart your router.
You can always revert back to the default ISP provided one by selecting Obtain DNS server address automatically.
If it works for you can you give me a thumbs up please? Plus it will let other see if it does work for other people as well! 
Today packet loss seams to be worse
@slavo71 You can also log into the router in the web browser, in advanced settings under DNS the google server is listed as an option. Initially I thought it had worked as my first test after changing to google 8888 showed 0% packet loss. All tests since though have showed a packet loss of around 75%.
Had to disconnect my router last night, and since then went from the constant low-level packet loss (1-4%) but high ping times I'd been experiencing to the extreme levels of packet loss others had been, and ignoring the downtime on the extended maintenance, my connection has devolved to this:
