High packet loss and other DNS issues
Ron i think u should be on the new network 
Ste i will stay where i am untill its fixed 
After continuous downtime of modifying my router's cfe parameters and changing firmware's. I think my packet loss has been considerably less today.
I don't know if it was me switching my firmware from Merlin to DD-Wrt Brainslayer and then to KongAC that did the trick. Most likely the amounts of downtime made my ip less sticky and moved me a gateway which has less packet loss than before.
Either way, I am not re-syncing my router at all as it's quite stable 
Usually I get around 22% packet loss around 2:30 (looking on my previous days on tbb), it's 2:30 and I'm getting less than 5%.
Best thing is that BT's DLM has not intervened, hurrah!
Before ip change.
Tracing route to ntp.plus.net [212.159.13.50] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1] 2 * * * Request timed out. 3 * * * Request timed out. 4 13 ms 13 ms 14 ms be3-3102.pcn-ir02.plus.net [195.166.143.132] 5 14 ms 15 ms 18 ms be1.pcn-ir01.plus.net [195.166.129.160] 6 13 ms 13 ms 12 ms cdns02.plus.net [212.159.13.50]
To
Tracing route to ntp.plus.net [212.159.6.10] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms LINKSYSHOME [192.168.1.1] 2 * * * Request timed out. 3 * * * Request timed out. 4 12 ms 12 ms 13 ms be3-3100.pcn-ir01.plus.net [195.166.143.128] 5 12 ms 11 ms 11 ms cdns02.plus.net [212.159.6.10] Trace complete.
So there is very little packet loss now on be3-3100.pcn-ir01.plus.net [195.166.143.128] (less than 10%, mostly hovers around 5% loss) than with be3-3102.pcn-ir02.plus.net [195.166.143.132] which always had over 40% loss.
Based on my own experience, I'm not convinced things are as cut and dry as the TBB ICMP monitor would suggest.
This is how things look for me at the moment:
However, I'm connected to my machine remotely at the moment and I'm not seeing any problems with the remote connection at all. I also host a number of servers, including an audio/visual server and none of the users that connect to it from outside of my network have reported issues over recent days.
Add to this the fact that my f8lure ICMP monitor shows very little, if any, packet loss:
Then there's the tests here, here and here all which look fine and dandy when I run them:
In addition to the above, I've been running an extended ICMP ping to the TBB pingbox address for at least the last 30 minutes or so:
Ping statistics for 80.249.99.164:
Packets: Sent = 3117, Received = 3115, Lost = 2 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 66ms, Average = 14ms
My speeds are unaffected too:
Based on the above, I'm interested to hear from those who are able to reliably replicate an outbound packet loss problem from their machines, and what method/host was used? I was hoping to be able to easily replicate some of the reported problems now that I appear to be on an affected link but that doesn't seem to be the case 
To be honest with you Bob, I don't need any graphs to tell me there is a problem. Every day from 5pm till 11pm, the video buffering starts, the downloads start dropping connection and the frustration starts. Morning and daytime is fine for me. When I'm downloading something big, it's like every 20 seconds the connection will almost drop completely, and then 10 seconds later come back up. It happens constantly.
Tonight around 7 or 8pm you should try downloading a large file and you should see it happening.
One thing I should note is that I tried VPN's and some didn't change anything, but there was one particular company I could use and when I connected to them the packet loss was gone completely.
So I don't know 
Don't get me wrong, I'm not denying the existence of a problem, it's just frustrating that I can't see it for myself. We noticed another discrepancy today and a case has been raised with one of our vendors so hopefully we get some answers from that.
@scottrc wrote:
Tonight around 7 or 8pm you should try downloading a large file and you should see it happening.
I'll give it a go. As it happens I've just finished downloading a ~1GB file but it came down like lightning 
Downloaded in 2 mins 13 seconds at an average of 7.8 MB/s.
When you're experiencing the problem, what happens if you try running a continuous ping to the destination you're having problems with? e.g.
> ping -t thinkbroadband.com
(CTRL and 'C' to stop it)
Getting these exact same problems right now on the 209. IP address (tried resetting to get a new IP, unable to do so)
Twitch.tv buffers every 30 seconds.
Huge packet loss on teamspeak and other applications
here is a screenshot of my pingtest and teamspeak packet loss
After a really bad time last night a couple of ppp jumps got my speed back off the floor @ 1mb now running back at full speed (TBB graph still showing mass of red)
[1] => 7 core1-hu0-9-0-1.colindale.ukcore.bt.net (195.99.127.18) 5.775 ms
[2] => 8 be10.pcn-ir01.plusnet.bt.net (195.99.125.133) 6.116 ms
[3] => 9 *
[4] => 10 45.11.7.51.dyn.plus.net (51.7.11.45) 22.497 ms
ran pingplotter at two different thinkbroad Ip's and it's not showing any real packet loss
(apart from the hiper04's)
both ran for 30mins
if it wasn't that this took an age to post and gaming is so frustrating and slow it would look like nothing was wrong but there definately is
On 51. IP range and suffering from outbound packet loss on Teamspeak and Twitch is currently stuck on buffering which is only fixed by refreshing the page then 30 seconds later back to buffering.
Ran a pingtest out of curiosity.
I ran a few more after this and they all gave pretty much similar results.