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High latency

Isaacjay123
Newbie
Posts: 4
Registered: 20-04-2018

High latency

Hello,

Recently I have been having rather high latency and high ping over 100ms , this is rather annoying as I am a gamer and so it is really frustrating , is it possible if I could have someone check my line to see if there is any faults ,

Thank you
3 REPLIES
Gel
Seasoned Pro
Posts: 1,588
Thanks: 163
Fixes: 14
Registered: 02-08-2007
Plusnet Help Team
Plusnet Help Team
Posts: 272
Thanks: 74
Fixes: 8
Registered: 07-12-2017

Re: High latency

Hi @Isaacjay123, sorry to hear you have been having issues.

 

I can see an engineer has recently attended and there has only been one drop in connection since the visit, how's things looking your end?

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
Isaacjay123
Newbie
Posts: 4
Registered: 20-04-2018

Re: High latency

Yes thank you the latency issues have been fixed ,
Thank you for the quick response and there hasn't been any drops that I have noticed