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High Latency reading

Golfingman
Dabbler
Posts: 10
Registered: ‎12-11-2015

High Latency reading

I currently have a standard broadband fibre connection and having performed a number of speed tests using Speedsmart on my iPad note the Latency reading is always around 800. The download figure is around 35 and upload around 2. I seem to recall that when it was first installed it was well below 100. Does this mean I have a problem and if so can anybody advise a recommended solution?
Regards
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: High Latency reading

What results do you get using a wired device?
Wifi connections are not the best to test latency on due to the large amount of environmental factors that can affect the signal.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.