Here we go again

[#1]

This is getting really annoying now.
Speedtest is 12mbps
Wont stay connected
Internet is basically unusable, this happens every 2 weeks, im pretty sure a fault is intermittent not scheduled.
Lets see who is to blame this time?

[#2]

@Pnd123 

Is this speed test via an ethernet cable to your router, or Wi-Fi?

Have you logged a new fault ticket via faults.plus.net  ?

Is this from the master socket i.e. ensuring no other connections?

What does your Router logs say at the times time of the drop etc.?

All useful information.