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Help

pedgexl
Newbie
Posts: 1
Registered: ‎29-05-2020

Help

My broadband hasnt been working since early this morning the router has a blue light and seems to be connected but it asks me to sign in and brings up the manager page, I have done a factory reset and most of the troubleshooting options any ideas?

1 REPLY 1
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,967
Thanks: 342
Fixes: 111
Registered: ‎26-03-2018

Re: Help

Hi @pedgexl,


I'm very sorry that you've been having trouble getting connected and for the delay in getting back to you on here. I've tested your line and it looks like everything should now be back up and running. Please let us know if you're still unable to get online.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team