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Help

nauris952
Hooked
Posts: 8
Registered: 26-08-2017

Help

Guys you joking? 

http://prntscr.com/get3lx

That is my net speed? 

Download 10mbs, Uplaod 5mbs

And Im paying 30£ for this "FAST Fibre"

Please Fix This

In Contract was  Download Minimum 64mbs and Upload Minimum 17mbs

Moderator's note by Mike (Mav): All caps title edited as per Forum rules.

2 REPLIES
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: HELP

Hi , are you testing WIFI or wired ?   and what does it say here http://speedtest.btwholesale.com/

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
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Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: HELP

Hi there,

 

line tests show that the connection has been dropping fairly frequently and that's why speeds are lower than expected.

 

Try following the checks here as your next step and let us know how you get on: https://goo.gl/hcHRDv

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team