on 05-01-2017 6:52 PM - last edited on 05-01-2017 7:06 PM by Mav
Not been on for a while now because my fibre has been running perfectly...you guessed it But
Had a disconnection today and I've gone from solid 20/68 to the attached photo
Got home from work and reconnected everything but it stayed the same please could a mod take a look and give me some advice..
Moderator's note by Mike (Mav): Personal information removed from attachment in a public forum.
Moderators are customers like yourself and have no access to your account.
While waiting for a member of staff to pick this up other members may be able to offer advice.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
06-01-2017 7:10 AM - edited 06-01-2017 7:11 AM
On a good note as far as I can tell it has remained connected since yesterdays reboot...
First reboot yesterday would have been the drop in speed and the second one at about 18:00/18:30 was me trying to re-set my settings any other disconnections if any were not done by me
Most of the time the connection and uptime say 50 to ninety plus days
I know you do get disconnected and re-connected but usually my stats stay @ 20/68
Thank you for any help
Or should I just report a fault...
Or do you think it was just a hiccup and the DLM will sort itself out over the next few days
Thank you any help
I rebooted the router Sunday morning and tried a different router and checked all connections ...
Hopefully staff could tell me if I need to report a fault...
10-01-2017 7:23 AM - edited 10-01-2017 7:26 AM