Help with user name, account name.
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Re: Help with user name, account name.
08-04-2021 12:05 AM - edited 08-04-2021 12:16 AM
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I will have to rely on the routers firewall. If you could recommend a good replacement or inbetween router that I can buy that can be configured with the usaul settings that would be appreciated.
Again could you kindly explain how to reset my NAT setting, thanks
Re: Help with user name, account name.
08-04-2021 12:41 AM - edited 08-04-2021 12:42 AM
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I also have to reset my password everytime I sign into my plusnet account so my email could also be compromised, so I have a lot to sort out but appreciate your help.
Re: Help with user name, account name.
08-04-2021 7:48 AM
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No problem, the ProAddon isn’t a firewall, it’s explained in the article here https://www.plus.net/help/broadband/about-plusnet-pro-addon/
Failed payment is if you ever miss a bill or don’t pay we’d add a static IP on the account again though it’s just due to the way our failed billing process works internally.
I can’t recommend a replacement router or explain how to change your NAT type but other people on the forums may be able to assist with that.
Re: Help with user name, account name.
08-04-2021 11:23 AM
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I will ask on the forum about a suitable replacement router, as the hub one is just to old and open to security breaches, if any will work, thank you.
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